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AirFly

How can I troubleshoot when I have issues with pairing my AirFly with headphones?

If you are experiencing trouble pairing your AirFly with headphones, please follow these troubleshooting steps:. Turn off Bluetooth on any nearby devices. If a nearby device to which the headphones/earbuds have previously been paired, such as your ph

How can I troubleshoot when the AirFly is paired but it's not transmitting audio?

When the AirFly doesn't appear to transmit audio, it is often because the headphones are already connected to another device. To resolve this:. Turn off Bluetooth for all nearby devices to which the headphones have ever been paired - including your p

How can I troubleshoot when the audio is on one side only?

Most commonly, this is a matter of charging and/or properly syncing the headphones or AirPods. To troubleshoot:. Reset your headphones orhttps://support.apple.com/en-us/HT209463"> AirPods. Turn off Bluetooth on any nearby devices, including your cell

AirFly Latency

Bluetooth latency is never entirely zero, but the AirFly typically maintains a low latency of about 30 milliseconds, which is virtually unnoticeable when watching movies or listening to music. However, noticeable delays can occur if the 3.5mm audio j

What should I do if my AirFly is not charging or has a short battery life?

If your AirFly is not charging or seems to have a shorter battery life than expected, first ensure it is fully charged (charging time is around 2 hours or less). AirFly is designed to offer up to 20 hours of battery life. If the problem persists, ple

Does AirFly support Bluetooth audio from phone calls?

Unfortunately, the AirFly Pro does not support phone call audio, meaning it cannot send audio back to the connected device. This makes it unsuitable for tasks that require two-way communication, like making calls, chatting with a microphone, or using

The lights on the AirFly

Flashes white twice – AirFly has been powered on. Flashing white and amber – AirFly is in pairing mode and waiting for the headphones to pair up with it. Flashing white twice every 5 seconds - The AirFly is in Unconnected stand-by mode. This means Ai

Is the AirFly compatible with non-Apple Bluetooth products and can it control volume?

Yes, the AirFly is compatible with all Bluetooth headphones, not just Apple AirPods. However:. The AirFly Pro and Duo do not have volume control or battery status features. The AirFly SE has volume control and battery status features and can transmit

Will I need an adapter if the airline has a 2-prong (or 3-prong) audio jack?

Yes. If the airplane you're on has two-prong audio jacks, we recommend the Twelve South Deluxe International Airline Headphone Adapter for use with your AirFly. (Note: Only Twelve South AirFly Pro Deluxe includes an International Airline Headphone Ad