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Can I return my item with a courier other than the options you offer?Updated 2 months ago

Yes, you can use a courier of your choice for the return. However, please note:

  • You will need to arrange the return yourself.

  • Twelve South EU & UK will not reimburse the shipping costs.

  • Twelve South EU & UK will not be liable for any products that are damaged or lost during transit to us.

For a smoother return process, we recommend using our preferred couriers to ensure the return is handled safely and efficiently. If you need assistance, feel free to contact us! 😊 


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